Refund policy

Free Refund in 3 Simple Steps

Step 1: Contact Us
Email us at info@mercer-boutique.com with your order number and the reason for your return. We'll get back to you with return instructions.

Step 2: Ship the Item
We'll provide you with the return details, including where to send your package.
✅ Please use a Track & Trace shipping method to ensure smooth processing.
💸 Return shipping fee - always the responsibility for the customer.

Step 3: Get Your Refund
Once we receive your item in good condition, your refund will be processed within 2 business days to your original payment method.

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Cancellation Policy

Changed your mind? No worries — you can cancel your order within 24 hours of placing it.